Shipping policy
Jamaican True Stories
Jamaican True Stories may offer physical products, digital products, and online services. This Shipping Policy explains how shipping, delivery, and digital access may work when products or services are available for purchase.
Physical Products
If physical products are available for purchase, shipping times and delivery options will be shown at checkout whenever applicable.
Processing times may vary depending on the product, order volume, supplier, or fulfillment method. Delivery times are estimates only and are not guaranteed.
Shipping delays may occur due to carrier delays, weather, holidays, customs processing, incorrect shipping information, or other circumstances outside of our control.
Customers are responsible for providing accurate shipping information at checkout. Jamaican True Stories is not responsible for orders delayed or misdelivered because of incorrect or incomplete addresses provided by the customer.
Digital Products and Online Services
Digital products, online services, subscriptions, dream interpretation tools, downloads, or other non-physical offerings do not require shipping.
Access instructions, digital delivery, or service information may be provided by email, website access, account access, or another method described at the time of purchase.
International Shipping
If international shipping is offered, customers may be responsible for customs fees, import duties, taxes, or other charges required by their country. These fees are not controlled by Jamaican True Stories.
Order Issues
If you have questions about shipping, delivery, digital access, or an order issue, contact us at: